Gambling on our platform is meant mainly for entertainment. There is, however, a small share of people who lose control over themselves while gambling, and before you start playing it is important to understand that gaming should never be seen as a source of income or as a way to recover from debt. It helps to keep track of both the time and the money you spend at our casino each day.
If you feel that you are starting to spend more money than you can afford, or that gaming is beginning to interfere with your normal daily life, we strongly encourage you to consider several measures that can help, such as setting personal limits on your gaming activity, opting for self-exclusion, and seeking help and support from trusted independent organisations.
You can set and change personal limits at any time. A decrease in a limit takes effect immediately, while an increase can only take effect after email confirmation and only once the previous limit of the same type has expired, which helps prevent rash decisions. If you need more information or help with the personal limits feature, please contact our support team. You can set a deposit limit for a day, a week or a month, although because of the decentralised and technical nature of cryptocurrencies, deposit limits cannot always be applied to cryptocurrency transactions, so if you wish to enforce deposit restrictions we recommend using alternative payment methods together with responsible gambling tools. You can set a loss limit for a day, a week or a month, and a wager limit on the amount staked for a day, a week or a month.
You can also set a cooling-off period for a defined length of time, choosing one week, one month, three months or six months. While a cooling-off period is active you cannot make fiat currency deposits and you are excluded from all promotional offers, though you may still withdraw your remaining funds. Because of the technical nature of cryptocurrency transactions, some cryptocurrency deposits may still be processed while the cooling-off limit is active. The cooling-off period applies to your account immediately, and once it expires your account is automatically reactivated.
You can set a self-exclusion limit for a defined period of six months, nine months or one year, or indefinitely. Once activated, your account is immediately disabled and you are excluded from all promotional offers for the chosen period, and you will not be able to make fiat currency deposits while the limit is active. Any remaining balance, including cryptocurrency transactions that may still be processed due to the technical nature of crypto payments, can be withdrawn manually on request through our customer support channels, and the funds remaining on your balance will be paid out in line with our limits. Please note that active self-exclusion does not exempt you from any verification procedure that we may require in order to process funds. To set any of these limits, please follow the relevant link on our site or reach out to us through live chat or our support channels.
If you need consultation and support, you may contact independent organisations such as Gamblers Anonymous, GamCare and Gambling Therapy.
Our casino only accepts players who are at least eighteen years old, and we use all available methods to stop minors from registering and playing with us. We reserve the right to ask for proof of identity, and if a player has not reached the legal age to play, access to our site will be denied. We are aware that, because the internet is so widely available, people under age still have a chance to register and play at an online casino, so we strongly encourage parents to help protect their children from free access to gaming websites. Special software can help with this, and you can find more information on the websites of services such as CyberPatrol, GamBlock, 27Labs and Net Nanny.
